Computer or Mobile Device Removal from Apple Business Manager or Apple School Manager

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

Institutionally owned devices in Apple Business Manager or Apple School Manager can either be unassigned so they do not prompt for Automated Device Enrollment during setup, or released if the organization no longer owns them.

Unassigning Devices in Apple Business Manager or Apple School Manager

You can unassign devices in Apple Business Manager or Apple School Manager that should not be automatically enrolled during setup but still belong to your organization. Unassigning a device does not remove it from Jamf Pro management if it is already enrolled. Unassigned devices remain available to reassign.

Note:

For a device to be prompted for Automated Device Enrollment during setup, unassigned devices must be reassigned to the Jamf Pro server in Apple Business Manager or Apple School Manager prior to re-enrolling in Jamf Pro.

Releasing Devices in Apple Business Manager or Apple School Manager

You can release devices in Apple Business Manager or Apple School Manager that should not be automatically enrolled during setup or no longer belong to your organization. Releasing a device from Apple Business Manager or Apple School Manager does not remove it from Jamf Pro management if it is already enrolled.

For more information on releasing devices, see the following Apple documentation:

Released devices can be added back to Apple Business Manager or Apple School Manager using Apple Configurator for Mac. Released computers with Apple silicon or the Apple T2 Security Chip can be added back using Apple Configurator for iPhone.

For more information on re-adding devices, see Add Apple devices to Apple School Manager, Apple Business Manager, or Apple Business Essentials in Apple Platform Deployment.

For information on removing computers or mobile devices from Jamf Pro management, see: