You can convert an app from an unmanaged state to a managed state after the app is installed on a mobile device. Conversion occurs differently depending on the supervision state and enrollment method for the device:
On supervised devices, management conversion occurs silently.
On unsupervised devices, users are prompted to allow management. If the user declines to manage the app on their device, they are prompted to manage the app each time the device checks in with Jamf Pro until management is accepted.
Management conversion of apps on devices enrolled via User Enrollment is not supported.
Supervised or unsupervised devices enrolled via Automated Device Enrollment or Device Enrollment
- In Jamf Pro, click Devices in the sidebar.
- Click Mobile Device Apps in the sidebar.
- Click the app you want to convert from unmanaged to managed.
- Click Edit .
- On the General pane, select Make App Managed when possible.
- Select Make app managed if currently installed as unmanaged.
- Click the Scope and ensure devices enrolled via User Enrollment are not in the scope's target or are configured as an exclusion.
- Click Save .
Apps are convert from an unmanaged to a managed state on devices in the scope.