Configuring App Request

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0
Requirements

To enable App Request, you need:

  • An SMTP server set up in Jamf Pro (For more information, see SMTP Server Integration.)

  • A static user group that contains the users you want to enable as requesters (For more information, see Static Groups.)

To access App Request, requesters must be using an iPad with Self Service 10.9.0 or later installed. In addition, requesters must be logged in to Self Service to submit requests.

  1. In Jamf Pro, click Settings in the sidebar.
  2. In the Self Service section, click App Request .
  3. Click Edit .
  4. From the App Request Form tab, select the Enable App Request in Self Service for iOS checkbox.
  5. Select the App Store you want Self Service to use.
    Note:

    "User's Location" is selected by default.

  6. Configure up to five text fields to display in the App Request form in Self Service.
    Note:

    Each field you configure requires user input before the App Request form can be submitted. You must configure at least one field in order to save the App Request configuration.

  7. Click the Requesters and Approvers tab.
  8. From the Requesters pop-up menu, select the static group you want to enable as requesters.
  9. In the Approver Email Addresses field, enter the emails of those you want to enable as approvers.
  10. Click Save .

The "Request App" option is made available in Self Service the next time the Self Service app is refreshed on the device.