Apps Purchased in Volume

Jamf Pro Documentation 11.16.0

Solution
Application
Content Type
Technical Documentation
Utilities & Services
version
11.16.0
ft:locale
en-US
vrm_version
11.16.0

Jamf Pro allows you to distribute App Store apps and apps purchased in volume (including custom apps and apps offered as a Universal Purchase) to computers, mobile devices, and users. After an app is distributed, you can use Jamf Pro to manage future updates.

Jamf Pro provides two app distribution methods:

  • Install the app automatically/prompt users to install the app.

  • Make the app available in Self Service.

You can distribute App Store apps and apps purchased in volume using managed distribution. For more information, see Device-Assigned Managed Distribution.

Alternatively, Jamf Pro supports distributing App Store apps and apps purchased in volume using redeemable VPP codes. For more information, see VPP Codes.

App Store apps for computers that are distributed with user-based assignments or with VPP codes are not managed by Jamf Pro. Users can update apps using the App Store or uninstall apps from their computers.

Apps are enabled by default when added to Jamf Pro, which allows you to edit the app details and assign licenses. When an app is disabled, the app's subsequent installations are stopped, it is removed from Self Service, and you can no longer edit the app details. Disabled apps are not removed from devices that already installed the app.

Warning:

If app information from Apple is unavailable, Jamf Pro displays the following warning banner:

"Complete information about this app is currently unavailable, or the app may be unavailable from the App Store."

To ensure app deployment succeeds for apps that are in the App Store but missing information from Apple, Jamf Pro does not automatically disable apps. If this banner displays, verify the following about the impacted app:

  1. Confirm that the app is still available in the App Store.

  2. If the app is no longer in the App Store, manually disable the app.