You can configure how frequently Jamf Pro syncs information from Apple School Manager. Configuring a sync time allows user and class information to be updated automatically if there is updated information available in Apple School Manager. You can choose to sync never, daily, once a week, every other week, or once a month. The default sync time is "Never". In addition, you can force Jamf Pro to sync immediately with Apple School Manager. For more information, see Forcing an Apple School Manager Sync.
Information is only synced from Apple School Manager to Jamf Pro, not from Jamf Pro to Apple School Manager.
When the configured sync time is reached or you have forced an Apple School Manager sync, inventory information in the Roster category is updated for the imported users and users associated with an imported class. Class information, such as the display name, is also updated. If you modify the class naming format after a class has been imported, the class name is updated and the class naming format is re-applied to the classes that have been imported.
If a student or teacher is added to a class in Apple School Manager after a class has been imported, the user is imported to Jamf Pro and matched with existing users during a sync based on the criteria for matching imported users from Apple School Manager. If there is no match, the imported user is added to Jamf Pro as a new user in the Users tab.
If you have not yet imported users or classes from Apple School Manager when the configured sync time is reached, information is synced at the time configured and stored in the Jamf Pro database for the class or user until they are imported.
Jamf Pro performs one sync at a time.