App Request allows you to enable a select group of users to request iPad apps directly from Jamf Self Service for iOS. This is useful for environments such as schools, where you may want to empower teachers to request educational apps on behalf of the students in their classrooms.
Before you enable App Request, make sure you do the following:
- Determine who can submit app requests —
After your organization has identified the users who should have access to the App Request feature in Self Service, you must create a static user group that includes those users. The users you want to enable as requesters must be able to log in to Self Service.
- Determine who should review and approve app requests —
Determine who should review and approve app requests—Your organization should determine who should approve app requests and how that approval should be submitted. After a request is submitted, an email containing the request details and a link to the app information in the App Store is automatically sent to the email addresses to specified when configuring App Requests. The email addresses you add as reviewers do not need to match a user in Jamf Pro.
After you determine who should be added as requesters and approvers, you are ready to enable App Request. You can specify how the App Request form displays in Self Service by configuring up to five text fields. The customizable labels allow you to specify what information is needed from requesters when they submit a request. For example, you may want to include fields similar to the following:
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Reason for Request
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Quantity Needed
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Intended Users
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Training Details