Tracking a Device in Lost Mode

Jamf Now Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

When a device is put in Lost Mode, it relays its last known location to Jamf Now. The GPS coordinates of that location display in the device dashboard of the individual device that is lost.

Note:

Jamf Now is not able to track the location of enrolled devices that are not in Lost Mode.

  1. Log in to Jamf Now.
  2. Click on the device you want to check for Lost Mode location.
  3. View the Lost Mode card on the device dashboard.