Preparing Devices Using Apple Configurator for iPhone

Jamf Now Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US
Requirements

Devices with iPadOS 16.1 or later, iOS 16 or later, or macOS 12.0.1 or later

  1. Add devices to Apple Business or Apple School Manager using the workflow in the appropriate guide:
  2. In Apple Business or Apple School Manager, under the Devices tab, assign the serial number of the devices to the Jamf Now MDM server.
  3. Log in to Jamf Now.
  4. Click Auto-Enrollment.
  5. Click View Devices.
  6. Click Sync Devices, and then confirm the devices appear on the list as "Not Managed".
  7. Erase devices if prompted.
  8. Complete Setup Assistant on the devices to trigger remote management.

Your devices are now enrolled in Jamf Now as supervised devices enrolled with Automated Device Enrollment.

Note:

When you add a device using Apple Configurator, the device is provisionally managed. Provisional management means that the device will give the user the ability to leave remote management for the first 30 days of management. During that period, a user will see a banner notifying them of the updated management state and will be able to remove MDM management in the Settings menu. After 30 days, the banner will disappear, and the user will no longer be able to opt out of MDM management.