Preparing Apple TV Using Apple Configurator for Mac

Jamf Now Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US
Requirements

Ensure the Apple TV has HD or 4K, is connected to a monitor, and is on the same Ethernet network as the Mac.

  1. Follow the process in Prepare Apple TV in Apple Configurator in the Apple Configurator User Guide.
  2. After the Apple TV begins to erase and displays a progress bar, disconnect the Ethernet cable from the Apple TV.
    Note:

    If the Apple TV is left connected to the Ethernet cable after it erases, it will not enroll in the correct MDM server. If this occurs, re-follow these steps, including the prerequisite steps.

  3. Log in to Apple Business or Apple School Manager, and assign the device to the MDM server synced with Jamf Now by performing one of the following workflows:
    • In Apple Business, click Devices, click on the device you want to assign, click Assign Device Management, select your Jamf Now MDM server, and then click Save.

    • In Apple School Manager, click Devices, search for a device by serial number and click on the device, click on the Action pop-up menu (•••) and choose Assign Device Management, select your Jamf Now MDM server from the Assign Device Management pop-up menu, and click Continue.

  4. Confirm that the device appears under the Auto-Enrollment > Devices tab in Jamf Now.

    If the device does not appear under Auto-Enrollment immediately, click Sync Devices to sync with Apple Business or Apple School Manager.

  5. On the Apple TV, follow the setup steps.
When Remote Management displays on the device, enrollment is working.