Lost Mode is a feature that allows you to lock a mobile device and track the device's location. The device will report the GPS coordinates of the point where the device receives the command. This feature adds additional protection to mobile devices and their data in the event that a device is lost or stolen.
Jamf Now is not able to track the location of enrolled devices that are not in Lost Mode. For information on using the Find My app to locate a missing device, see the Find My app documentation from Apple.
If a device is turned off or loses power while in Lost Mode, the device will be unable to receive the command to disable Lost Mode.
For more information on using Lost Mode, see Lock and locate Apple devices in Apple Platform Deployment.