Enrolling an iPad or iPhone Without Using Open Enrollment

Jamf Now Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

Requirements

  • Ensure the device has Find My disabled or is signed out of iCloud.

  • If Stolen Device Protection is enabled for iOS devices, users may be prompted to disable it or to wait an hour before enrollment if the device is located in an unfamiliar location.

Note:

  • Enrollment will fail when a device has an existing non-removable Automated Device Enrollment profile already installed.

  • Some Jamf Now features do not work with unsupervised devices. Jamf recommends supervising the device prior to enrollment. For more information, see Supervising Mobile Devices with Apple Configurator.

  1. Log in to your Jamf Now account from the device you want to enroll.
  2. Navigate to Devices.
  3. Tap Enroll This Device (+) in the upper-left.
  4. Enter a name, select a blueprint, and enter an email address (if required) in the pop-up window.
  5. Tap Download Configuration Profile.
  6. When prompted, tap Allow, and then tap Close.
  7. Open the Settings app, and locate the profile by doing one of the following:

    • Tap Profile Downloaded.

    • Tap General > VPN & Device Management.

  8. Tap on the profile.
  9. Tap Install on the Install Profile pop-up window.
  10. Enter the device passcode to continue.
  11. On the warning window, tap Install.
  12. Tap Trust in the pop-up window to allow the device to be managed.
Your Jamf Now profile is now installed. Enable Find My or sign in to iCloud on the device after enrollment to share its Activation Lock bypass code with Jamf Now.