Jamf is committed to complying with the EU General Data Protection Regulation (GDPR) and helping our customers comply with "right of access" and "right to be forgotten" requests related to GDPR. Here we provide information about the remediation process that customers can use in their environments if they receive GDPR-related requests from end users.
Jamf Now stores data in databases for short-term and long-term access, in addition to logging device and account activity. Jamf Now retains automatic database backups for 30 days, licensing information for one year, customer activity logs for 90 days, and device data logs for 30 days.
Jamf Now may store the following personal end user data:
First and last name
Email address
- Device identifiers
- Data entered by administrators in the Notes tab
This personal data is associated with Jamf Now users, devices, and administrators.
To save a copy of a device's UDID, FileVault recovery keys, Activation Lock bypass codes, and notes entered in device records, see Exporting Device Data.
To delete associated personal data, follow the remediation processes.