Step 3: Monitoring and Troubleshooting

Jamf Connect Documentation

Solution
Application
Jamf Connect
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

In the Palo Alto management console, open the Network tab and select "IPSec Tunnels".

The Jamf Tunnel and IKE Status should be displayed in green.

If the tunnel is not working correctly, in the Palo Alto management console navigate to the Monitor tab then select "System". Use the ( subtype eq vpn ) filter to show the VPN sub-system's logging output to help diagnose the problem.