You can collect logs from the Jamf Connect login window using the log command in Terminal. When capturing logs, you can filter on all logs from the Security Agent process, which runs all of the Jamf Connect loginwindow mechanisms. Alternatively, you can filter with the com.jamf.connect.login subsystem.
The most recent logs on the computer, excluding debugging logs, are stored in the following location: /private/tmp/jamf_login.log
For increased log levels, you can download and install the debug logging configuration profile from the Jamf Connect DMG. While installed, Jamf Connect logs include more detailed error messages when adding --debug to a Terminal command.
To debug the login process, use secure shell (SSH) to access the computer and execute any of the following common commands:
Command | Output |
|---|---|
| Outputs all historical logs to a file. |
| Output recent logs to a file. This example collects logs from the last 30 minutes. |
| Streams current logs in Terminal |
Remote Login must be enabled on the computer to use SSH.
To stop logging, press Control-C.