Administrators can disable Jamf Trust's dead gateway detection (DGD) via Jamf Pro by modifying a new configuration profile. To modify an existing configuration profile, remove the current activation profile in Jamf Security Cloud and then upload a new configuration profile.
- In your Jamf Security Cloud portal, go to .
- Select the desired activation profile.
- Under Configuration profiles, click Download configuration profile.
- In the configuration profile, modify the
VendorConfig dictionary with the DisableDgdNetworkEvaluation setting as follows:<key>PayloadType</key>
<string>com.apple.vpn.managed</string>
<key>PayloadUUID</key>
<string>F2E7CC72-E2B1-5131-C028-B000E</string>
<key>PayloadIdentifier</key>
<string>com.jamf.trust-dev.pa.bootstrap</string>
<key>PayloadOrganization</key>
<string>Jamf</string>
<key>PayloadDisplayName</key>
<string>Jamf Trust Networking PA Bootstrap</string>
<key>PayloadDescription</key>
<string>Authorizes Jamf Trust Networking as a permitted VPN provider on this device.</string>
<key>VPNType</key>
<string>VPN</string>
<key>VPNSubType</key>
<string>com.jamf.trust-dev</string>
<key>VPNUUID</key>
<string>99902e76-ff2c-43e3-0000-4158675309</string>
<key>VendorConfig</key>
<dict>
<key>ProfileId</key>
<string>com.jamf.trust.bootstrap</string>
<key>DisableDgdNetworkEvaluation</key>
<true/>
</dict>
<key>OverridePrimary</key>
<false/>
<key>PayloadVersion</key>
<integer>1</integer>
<key>VPN</key>
<dict>
<key>AuthPassword</key>
<string>nopassplease</string>
<key>AuthenticationMethod</key>
<string>Password</string>
<key>RemoteAddress</key>
<string>use.jamf.trust.app</string>
<key>ProviderBundleIdentifier</key>
<string>nonexistingidentifier</string>
</dict>
- In Jamf Pro, go to .
- Click Upload.
- Select the modified configuration profile.
- Click Save.
Jamf Trust's Dead Gateway Detection will no longer be available for your end users.