Security Profile Management
Under , you can reset your password and enable multi-factor authentication (MFA).Consider the following:
Passwords cannot be reused.
Passwords do not expire.
When Jamf detects suspicious login attempts, or if there is a breach in password data, the Jamf ID is locked. You will receive an email with instructions to unlock the Jamf ID.
If SSO is configured for your organization, MFA must be connected to the organization's IdP instead of Jamf ID.
Important:
Jamf cannot reset your Jamf ID password on your behalf. You must manually reset it using the Reset Password link on the login page, or on the Security tab in your Jamf Account profile.
Note:If you do not receive a password reset email, create a temporary Jamf ID using a different email address, and then click Contact Support in the top navigation in Jamf Account.Jamf cannot reset MFA if you lose your multi-factor device or recovery codes. Jamf recommends saving your recovery codes during MFA enrollment.
Note:If you do not have the device set up for MFA or the recovery code, create a temporary Jamf ID using a different email address, and then click Contact Support in the top navigation in Jamf Account.