Partner Experience

Jamf Account Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US
Important:

Managed Service Providers (MSP) access has been merged with the partner experience.

As a partner, you can quickly view and manage active and prospective customers on the Partners dashboard in Jamf Account, and take action on customer accounts based on prioritized tasks. The Partners dashboard features at-a-glance metrics on customer license use, customer health scores, and customer and tenant growth. Pending management tasks are listed by importance, making prioritizing actions on customer accounts easier and more efficient. Manage the entire customer lifecycle—first trial, quote, purchasing, renewal, and ongoing health—in one place.

Tasks include the following:
  • Creating trial tenants

  • Onboarding new customers

  • Reviewing trial or current contracts

  • Creating and purchasing quotes

  • Alerting customers to device limits

  • Managing customers' products and Jamf Account privileges

  • Creating new standard instances in Jamf Account

Note:Managed Service Providers (MSP) have access to current customers and can create new standard instances. MSP do not have access to prospective customers and cannot create trial tenants or quotes.

For more information on Jamf's partner program, see the Jamf Partner Hub.