Managing a Jamf ID User

Jamf Account Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

You can take the following actions on Jamf ID users associated with your organization:

  • Assign user roles

  • Deactivate a user, which prevents the user from logging in to Jamf Account with the email address associated with your organization

  • Remove a user's Jamf ID from your organization

  • Send a password reset, which requires the user to reset their Jamf ID password

Requirements

You need "edit users" and "edit contacts" privileges in Jamf Account. If you do not have those privileges, contact your account representative to enable this feature. Click Resource Center in the lower-left corner of the page, and then click Contact Account Team.

  1. Log in to the Jamf Account portal.
  2. Click Organization.
  3. Click Users & contacts.
  4. Click the Jamf ID users tab.
  5. Click the Actions pop-up menu next to the user you want to take action on, and then do one of the following.

    • Choose "Assign roles", add roles, and then click Save.

    • Choose "Deactivate", and then click Deactivate on the confirmation dialogue.

    • Choose "Remove from organization", and then click Remove on the confirmation dialogue.

    • Choose "Send password reset".