Adding a Jamf ID User

Jamf Account Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

You can add Jamf ID users to your organization in Jamf Account.

Requirements

You need "edit users" and "edit contacts" privileges in Jamf Account. If you do not have those privileges, contact your account representative to enable this feature. Click Resource Center in the lower-left corner of the page, and then click Contact Account Team.

  1. Log in to the Jamf Account portal.
  2. Click Organization.
  3. Click Users & contacts > Jamf ID users.
  4. If the user you want to add already has a Jamf ID, click Invite Jamf ID.

    1. Enter the user's email address.

      Important:

      If a user already has a Jamf ID, the email entered must match the email listed in their Jamf Account profile.

    2. Click Invite.

  5. If the user does not have an existing Jamf ID, click Create Jamf ID.

    1. Enter a name and email address.

      Note:New users are assigned to the default user role, or left unassigned if no default role was configured.

    2. Assign roles.

    3. Click Save.

The user will receive an email inviting them to join your organization in Jamf Account. You can also add and edit roles, or remove users in the Users & contacts tab.

Jamf syncs this information with your internal account, which allows for a smoother Support experience.