2026-03-17

Jamf Account Documentation

Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US

Managed Service Providers (MSP) Enhancements

You can create custom roles with Managed Service Provider permissions to define which of your customers can view, manage, and create resources within your organization. These privileges apply specifically to managing child accounts. The initial parent account will continue using the standard Jamf Account roles and privileges.

To create a custom role using these privileges, log in to Jamf Account, navigate to Organization > Roles & privileges > Managed Service Providers (MSP), and select the desired privileges.

Note:If you want customers to retain all Managed Service Provider permissions, you can assign customers the Administrator or Organization administrator role in Jamf Account.

For more information on Managed Service Providers, see Managed Service Providers (MSP) in Jamf Account.