Practice Exam Answers

Section 1: Device Fundamentals

In the General section of iOS/iPadOS Settings, where would you find options to prepare to transfer information to a new device or erase all content?
1. Transfer or Reset iPhone/iPad
2. About
3. VPN & Device Management
4. Background App Refresh
Where in macOS System Settings can automatic software updates be enabled?
1. About
2. Software Update
3. Transfer or Reset
4. Storage
In macOS System Settings, where can settings such as FileVault, Location Services, and Camera or Microphone access be configured?
1. General
2. Privacy & Security
3. Accessibility
4. Desktop & Dock
Which feature allows multiple users to sign in to the same iPad and keep their data separate?
1. Shared iPad
2. Group iPad
3. School iPad
4. Sales iPad
On iOS/iPadOS, which feature protects apps from sharing or accessing other apps without permission?
1. App shield
2. App block
3. App lock
4. App sandbox
By default, a macOS storage disk consists of one Apple File System, or APFS, container. How many volumes are in this default container?
1. Five
2. Three
3. One
4. Seven
What is the name of the macOS volume that contains information like photos, documents, and applications installed by the user?
1. System Volume
2. Data volume
3. Storage Volume
4. Group volume
In macOS, which app is used to view and modify volumes?
1. Terminal
2. Console
3. Disk Utility
4. System Information
What is required to install any app from the App Store?
1. AppleCare
2. Jamf Pro
3. Global Service Exchange
4. Apple ID
While some apps can be deleted in macOS by finding them in Applications and dragging them to the Trash, what do some developers provide to remove files that may be stored outside of the Applications directory?
1. An uninstaller
2. An eraser
3. Nothing, you must delete those files manually
4. A deinstaller
What is the name of the macOS feature that allows a user to preview a file by selecting it and pressing the Space Bar?
1. Spotlight
2. Quick Look
3. QuickTime Player
4. Preview
In macOS, which library contains preferences that affect all users on a computer?
1. User Library
2. Shared Library
3. Root Library
4. Group Library
In macOS, what is the name of the process that may cause a delay before changes are written to a property list?
1. cfprefsd
2. sudo
3. man jamf
4. recon

Section 2: Jamf Pro Setup and Infrastructure

Enrolled devices can receive MDM communication even if they are not connected to a network.
1. True
2. False
When renewing a push certificate, which account should be used?
1. A new Apple ID
2. Any Apple ID
3. Any email address
4. The same Apple ID that was used to create the certificate
Which benefits are available to organizations using Apple School Manager? (select all that apply)
1. Acquire licenses for apps and books
2. Configure automated enrollment with an MDM provider like Jamf Pro
3. Create managed apple IDs
4. All of the above
Organizations can integrate Global Service Exchange with Jamf Pro to view warranty information in device records.
1. True
2. False
Items such as smart groups can be added to the Jamf Pro Dashboard for easy monitoring.
1. True
2. False
The Jamf Pro Dashboard can be customized by each Jamf Pro user.
1. True
2. False
Which privilege set can be used to grant full create, read, update, and delete privileges to a Jamf Pro user?
1. Administrator
2. Auditor
3. Enrollment Only
4. Custom
Which privilege set can be used to grant granular privileges to specific features and portions of a Jamf Pro?
1. Auditor
2. Custom
3. Enrollment Only
4. Administrator
Categories allow for the organization of items like apps, configuration profiles, and policies within Jamf Pro.
1. True
2. False
Buildings and departments allow for the organization of devices in Jamf Pro.
1. True
2. False
When using Automated Device Enrollment, what can be configured to enforce settings and customize Setup Assistant?
1. Enrollment Invitations
2. User-initiated enrollment
3. PreStage enrollment
4. Account-driven Device Enrollment
Which file must be downloaded from Jamf Pro to facilitate the integration between Jamf Pro and Apple Business Manager or Apple School Manager?
1. Public Key
2. Property List file
3. PDF file
4. Access code
Supervision is enabled on iOS and iPadOS devices during user-initiated enrollment.
1. True
2. False
Which user-initiated enrollment method allows users to enroll personal devices by downloading the MDM profile from an enrollment URL?
1. Account-driven User Enrollment
2. Profile-driven User Enrollment
3. Personal Enrollment
4. Automated Device Enrollment

Section 3: Jamf Pro Management

By default, inventory searches return results matching the exact input.
1. True
2. False
By default, how often is computer inventory updated?
1. Daily
2. Monthly
3. Weekly
4. Hourly
In a search, multiple criteria can be used to find devices.
1. True
2. False
In a search, which operator can be used to return results that contain a value, but don't need to match the value exactly?
1. Same
2. Is
3. Not like
4. Like
Which type of device group has a fixed membership and must be updated manually?
1. Static
2. Smart
3. Fixed
4. Variable
Wallpapers can be automatically set on mobile devices using a smart group.
1. True
2. False
What is used to determine which computers or mobile devices receive management tasks from Jamf Pro?
1. Trigger
2. Effect
3. Scope
4. Capacity
When configuring scope, what can be used to include computers and devices for management tasks?
1. Limitations
2. Targets
3. Exclusions
4. Additions
Which configuration profile payload can be used to set password requirements for computers and mobile devices?
1. Passcode
2. Login Items
3. Privacy Preferences Policy Control
4. Restrictions
When deploying apps with Jamf Pro, which distribution method is used to automatically install an app with managed distribution?
1. Make Available in Self Service
2. Make Available Immediately
3. Install Automatically/Prompt Users to Install
4. Send to Device
App Store apps installed by Jamf Pro can be updated automatically.
1. True
2. False
Which feature in Jamf Pro can be used to manage and deploy updates to devices?
1. Software Updates
2. Mac Apps
3. Restricted Software
4. Provisioning Profiles
In Software Updates, a single update plan can target computers and mobile devices simultaneously.
1. True
2. False

Section 4: Jamf Pro Policies and Scripts

What determines computer inventory collection frequency?
1. Update Inventory policy
2. Change management
3. Inventory collection
4. Event logs
Which component of a policy determines when a policy runs?
1. Execution Frequency
2. Scope
3. Trigger
4. Target
Which policy payload can be used to deploy local accounts to computers?
1. Local Accounts
2. Configuration Profiles
3. Patch Management
4. Software Updates
Which policy payload is used to configure execution frequency?
1. Maintenance
2. Disk Encryption
3. General
4. Restart Options
Policy payloads such as Packages and Scripts can be made available in which Jamf app for users to run on their own?
1. Launchpad
2. Mission Control
3. Jamf Admin
4. Self Service
A Self Service policy can be made available continually by configuring which execution frequency?
1. Once per computer
2. Once every day
3. Once every week
4. Ongoing
Which command is used to access documentation pages for each command?
1. man COMMAND NAME
2. cd
3. mkdir
4. sudo
What can be added before a command to run it as the root user?
1. root
2. admin
3. sudo
4. elevate
What must be included at the beginning of every script?
1. Name
2. Targets
3. Comments
4. Command-line interpreter
Which character can be used at the beginning of a line in a script to add a comment?
1. #
2. *
3. !
4. @