Lesson 19: App Management

Jamf 100 Course
Solution
Application
Content Type
Training Content
Utilities & Services
ft:locale
en-US

Goal

Explore the differences between managed and unmanaged apps in Jamf Pro. Deploy apps to computers or mobile devices from Jamf Pro.

Video

Key points

  • App Store apps can be distributed from Jamf Pro to enrolled computers or mobile devices.

  • Two distribution methods are available when deploying apps:

    • "Make Available in Self Service" allows users to download and install from the Jamf Self Service app.

    • "Install Automatically/Prompt Users to Install" automatically installs apps with managed distribution or prompts the user to install it with their Apple ID.

  • Some app data is populated in Jamf Pro from the App Store.

    • Jamf Pro can be configured to make scheduled syncs with the App Store to pull in updated app information.

  • App Store apps installed by Jamf Pro can be updated automatically.

  • Making an app managed allows Jamf Pro to have more control over the app.

  • Managed distribution allows licenses from Apple Business Manager or Apple School Manager to be distributed to enrolled devices.

    • This allows for app deployments that require zero user interaction or use of a personal Apple ID.

Review

To view answers, click arrow next to each question.

  1. What is the difference between "Make available in Self Service" and "Install Automatically/Prompt Users to Install"?
    If an app is made available in Jamf Self Service, it will only show up within the Self Service app for users to download. If "Install Automatically/Prompt Users to Install" is selected, the app will either be installed automatically in the background if using managed distribution, or the user will be prompted to install it with their own Apple ID.
  2. What benefit is there to making an app managed by Jamf Pro?
    Managing apps provides more options to administrators, like preventing the removal of apps or allowing backup of app data.
  3. What is required to deploy an app to a device without any interaction from the user?
    Zero-touch app deployment requires managed distribution and an app license purchased through Apple Business Manager or Apple School Manager, distributed with "Install Automatically/Prompt Users to Install" selected.

Practice

  1. Deploy an app of your choosing to a test mobile device.

    1. Navigate to Devices > Mobile Device Apps.

    2. Click New.

    3. Select an app type and add the app you want to deploy.

    4. From the app record, select "Make Available in Self Service" in the Distribution Method pop-up menu.

    5. Configure other checkboxes as follows:

      1. Display app in Self Service after it is installed: Deselected

      2. Schedule Jamf Pro to automatically check the App Store for app updates: Selected

      3. Automatically Force App Updates: Selected

      4. Make app managed when possible: Selected

      5. Make app managed if currently installed as unmanaged: Selected

      6. Remove app when MDM profile is removed: Selected

      7. Prevent backup of app data: Selected

      8. Allow users to remove app: Selected

    6. Scope the app to a test device of your choosing.

    7. Save the app record to deploy the app.

    8. On the test device, navigate to Self Service and download the newly deployed app.

Resources

Jamf Pro Documentation

Apple Business Manager User Guide

Apple School Manager User Guide