Lesson 14: Simple Searches, Inventory, and Remote Commands

Jamf 100 Course
Solution
Application
Content Type
Training Content
Utilities & Services
ft:locale
en-US

Goal

Locate inventory records for computers or devices using a simple search. Customize Jamf Pro user account preferences and inventory display. Send remote commands to devices or computers from an inventory record.

Video

Key points

  • Simple inventory searches allow administrators to locate inventory records in Jamf Pro based on device attributes.

    • Examples of inventory attributes include Device Name, Serial Number, Operating System, and IP Address.

  • By default, inventory searches return results matching the exact input.

    • This behavior can be changed under Account Preferences > Search Preferences for each individual Jamf Pro user account.

  • Wildcards, represented by the (*) character, can be used to find inventory records beginning with, ending with, or containing values.

  • Jamf Pro stores inventory records for each enrolled computer and mobile device.

  • By default, mobile devices update inventory daily and computers update inventory weekly.

  • Inventory information is separated into categories, differing slightly between computers and mobile devices.

  • The information listed varies based on platform and available information.

  • Some inventory information can be added or modified by clicking the small Edit button within a category's information window.

    • Any changes to an inventory record must be saved within the inventory record edit window once a change has been made.

  • Remote commands are deployed via Jamf Pro and leverage the Apple Push Notification service (APNs).

    • The remote commands available for computers vary depending on macOS version and enrollment method.

Review

To view answers, click arrow next to each question.

  1. Where are the default search settings configured in Jamf Pro?
    Default search syntax is set under Account Pages > Account Preferences > Search Preferences.
  2. By default, how often is inventory information updated for mobile devices?
    Mobile devices submit inventory updates to Jamf Pro once per day by default.
  3. What service is utilized by Jamf Pro to issue remote commands to computers and mobile devices?
    The Apple Push Notification service (APNs) is used to send remote commands from Jamf Pro.

Practice

  1. Configure your search preferences in Jamf Pro to use "Contains" for both computers and mobile devices.

    1. Navigate to Account settings in the top right of Jamf Pro.

    2. Select Account Preferences > Search Preferences.

    3. In the Computers tab, select "Contains" from the Computers pop-up menu.

    4. In the Mobile Devices tab, select "Contains" from the Mobile Devices pop-up menu.

    5. Select Save in the bottom right.

  2. Perform a search that returns all enrolled computers.

  3. Perform a search that returns a specific test device in your instance.

  4. Add an asset tag to your test device.

    1. From the test device's inventory record, select the General tab.

    2. Click Edit in the General tab.

    3. Enter an asset tag number in the Asset Tag field.

    4. Select Save in the top right.

  5. Manually update inventory with a remote command for your test device.

    1. From the text device's inventory record, select the Management tab.

    2. Select Update Inventory.

Resources

Jamf Pro Documentation