Adding a Healthcare Listener Rule - Healthcare Listener Installation and Configuration Guide

Healthcare Listener Installation and Configuration Guide

Solution
Application
Content Type
Technical Documentation
Utilities & Services
Healthcare Listener
ft:locale
en-US
  1. In Jamf Pro, click Settings in the sidebar.
  2. In the Server section, click Infrastructure Managers .
  3. In the list of Infrastructure Manager instances and their installed services, click the instance with the Healthcare Listener that you want to add a rule to.
  4. Click Edit, and then click the Add (+) button.
  5. Select the operating system you want to apply the rule to.
  6. Choose one of the following remote commands for Jamf Pro to send to devices when the Healthcare Listener receives an ADT message.
    • App Refresh

    • Clear Passcode

    • Disable Lost Mode

    • Enable Lost Mode

    • Lock Device

    • Wipe Device

    • Wipe and Return to Service

    Note:

    If you edit or delete a rule that has a remote command in a pending state, the pending command is still sent to devices regardless of editing or deleting the rule.

  7. Choose which ADT message the Healthcare Listener can receive.
  8. Use the Field Mapping options to map a field from the ADT message to an attribute of inventory information.

    If you want to use an alternative field from the ADT message, choose "Other" from the ADT Message Field pop-up menu, and then type the field.

  9. (Optional) To enable email notifications, click the Notifications tab, and do the following:
    1. Select the events that you want to send an email notification for.
    2. Enter an email address or multiple email addresses separated by a line break or a comma.
    3. Use the Email Delay pop-up menu to choose how many minutes to wait when a command is pending before sending an email to specified email addresses.
  10. Click Save.

When the Healthcare Listener receives an ADT command, Jamf Pro sends the specified command to devices that are mapped to the field in the ADT message.

Note:

If the Healthcare Listener cannot communicate with Jamf Pro (e.g., during a Jamf Pro upgrade), any ADT messages that the Healthcare Listener receives during that time are saved and then processed once communication is re-established.