Creating and Assigning an Elevate Administrator Role - Elevate Documentation

Elevate Documentation
Solution
Application
Content Type
Technical Documentation
Utilities & Services
ft:locale
en-US
If the Elevate Access role was not automatically created and assigned to your account, you can manually create and assign the role.
Note:

You can skip these steps if you successfully signed in to Elevate from Jamf Account using your Jamf ID.

Requirements

To view and update users, you must have edit users privileges in Jamf Account. If you do not have those privileges, click the Resource Center in the lower-left corner of the page to contact your Jamf Account team.

  1. Manually create an Elevate administrator custom role:

    1. In Jamf Account, click Organization.

    2. Click Roles & privileges.

    3. Click Create custom role.

    4. Enter a role name and description.

      For role name, Jamf recommends "Elevate administrator".

    5. Click the Role Scope pop-up menu and select Environment.

    6. Click the Environment pop-up menu and select your Elevate environment.

    7. Grant the desired level of application access for the role.

      Jamf recommends selecting View (read only) and All (app administrator).

    8. Click Create role.

  2. Assign the Elevate role to your account:

    1. Click Organization.

    2. Click Users & contacts.

    3. Click the Actions pop-up menu next the user you want to assign as an Elevate administrator and select Assign Roles.

    4. Click the Roles pop-up menu and select Elevate administrator.

    5. Click Save.

    6. Repeat for each Elevate administrator you want to assign.

  3. Click Home in the sidebar or click the Jamf logo in the top-left corner of the page.
  4. On the Elevate banner, click Log in.